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Net Promoter Score (NPS) explained
17:03
YouTubeThe Finance Storyteller
Net Promoter Score (NPS) explained
What is Net Promoter Score, and how can you make NPS a meaningful key performance indicator for your business? NPS is not just “market research” but an operating management tool that directly links to a company’s results. Welcome to the one video you need to understand, calculate and improve Net Promoter Score! ⏱️TIMESTAMPS⏱️ 00: ...
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