2.7K views · 51 reactions | "Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus operator trainees, he says his overall goal is to get them to make customers feel like they are valued, treated well and welcomed back with every trip they take. | Maryland Transit Administration | Facebook
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3.6K views · 91 reactions | We're making it easier to travel with a stroller. Buses on the Bx23, B1, M31, Q12, Q50, S53 & S93 now feature a new designated stroller area, separate from our priority seating area. Look for the Designated Stroller Area sticker to identify a pilot bus. https://new.mta.info/accessibility/bus-stroller-areas | Metropolitan Transportation Authority - MTA | Facebook
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