You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide …

The IBM Technical Support Professional Certificate provides more than 70 hours of instructional videos and engaging hands-on interactive exercises, labs, projects and practice tests.

This program has been uniquely mapped to key job skills required in IT support specialist roles. In each course, you’ll be able to consolidate what you have learned by completing a project that …

This week, you will learn about the skills required for technical support, what certifications benefit you, the purpose of performance evaluations, and the possible career paths and progressions …

This program is designed to prepare you for an entry-level role in IT Support, whether that’s doing in-person or remote work, at a small company or a large enterprise organization.

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. Compare course options to find what fits your goals.

Nov 19, 2025 · Technical support specialists answer questions, troubleshoot problems, and make recommendations to improve computer systems. You can use communication and problem …

Mar 11, 2025 · Learn more about how to become a technical support engineer and how to qualify for the role, and discover details about the earning potential and job responsibilities of a …

May 27, 2025 · Explore a career as a technical support analyst, including your primary duties and responsibilities in the job, average salaries and job outlook, and the steps you can take to …

They support hardware, software, and networks to ensure smooth operations, often working with Windows, Linux, and various troubleshooting tools. Skills you’ll need: Technical Support, …