Find out how to file an insurance claim to get compensation if your insured USPS package was lost, damaged, or had broken or missing pieces.

If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.

You can file a domestic claim online at www.usps.com/domestic-claims for packages covered by USPS insurance as described in the “Insurance Availability” section.

What do I need to file a Missing Mail search request? You will need the following to complete a Missing Mail search request for a lost mailpiece: Mailer and Recipient addresses. Date of mailing. Tracking …

Roll over the Help drop down menu and click “File a Claim”. On the next page, read the tips and information so you can gather all the information you’ll need for your claim.

onlineclaims.usps.com

Learn how to file a claim with USPS quickly and easily. Follow our step-by-step guide to get reimbursed for lost, damaged, or missing packages through the USPS insurance claims process.