Your job performance is a combination of your "hard skills" — your technical knowledge and hands-on work product — and your intangible "soft skills," which are taking the American workplace by storm.

When employees have significant gaps in their soft skills there are significant negative consequences: Potentially good hires are overlooked. Good hires go bad. Bad hires go worse. Misunderstandings ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Soft skills, more recently being redefined by the term, "power ...

From robotics on factory assembly lines to ChatGPT, artificial intelligence is as prevalent in major industries as it is on our smartphones. From some perspectives, that expansion is revolutionary; ...