MONTAGUE, Mass. (WWLP) – No matter what time you call 9-1-1, someone picks up, and they can help you, even if they can’t hear you. Emergency dispatchers deal with numerous calls every day. “You don’t ...
In March 2015, the Massachusetts State 911 Department and the Executive Office of Public Safety and Security called attention to a little-known, decades-old feature of the state's 911 system when they ...