The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

You've probably seen me post MANY times about work at home virtual assistant jobs. I love sharing information about it as a ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...

Consumers are rapidly adopting smart speakers powered by voice-assisted virtual assistants to act as the central hub of their home. But can Amazon and Google keep their slice of the market after ...

Welcome to What Is, a new column on dedicated to giving simple answers to complex things that affect the products around you. Got a question? Nothing’s off limits. Submit yours to [email protected] ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

Hannah Dixon is a six-figure-earning virtual assistant coach and recruiter. She says it’s important to understand that virtual assistants are business owners, not employees. Dixon says that virtual ...

What Is a Virtual Assistant? A virtual assistant (VA) is a modern professional who offers a wide range of administrative, technical, or creative support services to businesses, entrepreneurs, or ...