Conventional wisdom and long-standing apparent research like NLP (neuro-linguistic programming) and Dale Carnegie’s book How to Win Friends and Influence People, would have us believe that building ...

For most sales reps, rapport-building is easier in person than on the telephone. The reason is simple. In human-to-human communications, appearance (facial expressions, body language, semiotics) often ...

Emily, a sales manager in a large organization, was having significant challenges with her team. Communication with team members was inconsistent, and she continually struggled to motivate them. Her ...

It’s a truism that people prefer to buy from people they like. That’s why sales pros who are good rapport builders tend outsell those who are more reserved. In Business-to-Business (B2B) sales, you ...

“Always give your boss chocolate milk and never steal his snacks!” My 5-year-old daughter recently made this announcement. Although her advice initially made me laugh, I quickly realized she was onto ...

Knowing how to build rapport is the basis to experience success and fulfillment in life. And yet, it’s amazing to realize how little education and training we get on a set of skills that can make the ...

This week is Talk Money Week (4th-8th November), a week that encourages open conversations about personal finance, money management, and financial well-being. Therefore, in honour of Talk Money Week, ...

When someone uses the word "rapport," we often think about the connection between a client and counselor. While rapport is an essential component of a therapeutic relationship, it is also important in ...

Forbes contributors publish independent expert analyses and insights. Attracting high-paying clients by marketing with a book and a speech. When done well, speaking can be the best way to attract high ...