Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

Zoho Corporation, the Chennai-headquartered global technology company, on Thursday launched new tools for Zoho Desk, the company’s flagship customer service platform, to help customer service teams ...

With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool. SaaS provider Zoho has launched several new tools for Zoho Desk, ...

Zoho said today that it is increasing its offerings into the Google Apps Marketplace, adding Zoho Invoice and Zoho Creator Helpdesk into the mix. The company already provides two of its products - ...

Zoho Desk requires you to install a free add-on (IT Asset Tracker) via Zoho CRM to unlock IT asset tracking capabilities. We’ve rated the best free asset tracking ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...