The scenario would always play out the same way. With your normal analog desk phone, you would place a call to speak to someone in another organisation, normally one in the financial sector with more ...

The codes and commands used to establish and terminate a phone call over an IP network. The protocol supports such features as conference calling, call waiting and call transfer. The primary IP ...

Network World embarks on its first Technology Tour of the year later this month, “Voice over IP: IP Telephony from Dollar One to Dollars Won.” Keynoting the seminars will be Network World columnist ...

You’ve studied the promising return on investment for IP telephony and researched vendor solutions that appear to fit your company’s needs. If you’ve done your homework, you also know that merging ...

Over the past few years, the callcenter industry has seen a conversion from closed proprietary solutions to a more open, standardsbased environment. Many believe this year will result in modest growth ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Businesses are failing to secure their IP telephony networks because of a lack of knowledge, according to one veteran VoIP engineer. Eric Vyncke, author of LAN switch security: What hackers know about ...

A recent survey of 200 enterprise customers conducted by InfoTech found 55 percent had implemented IP telephony at one or more sites. "Clearly, a high percentage of businesses believe IP telephony is ...

Many small companies that lack technology skills may be blithely unaware that a revolution is underway in the world of business telephone systems. Why should you care particularly? Because new IP PBXs ...

There’s no doubt that Microsoft could enter the IP telephony market. But why would the software giant want to enter an area so foreign to its core business? Well, the answer is IP telephony is moving ...

San Francisco-based-CallTower, a recent spin-off from Networld Communications, is a solution provider that's selling IP telephony as a service. The start-up hopes to hit the sweet spot of SMBs and ...

I responded that the core IP Telephony System (IPTS), the current moniker for a PBX, is still a vital component of any customer's enterprise communications network and that VoiceCon needs to offer ...