The Washington Department of Licensing recently corrected a technical glitch that caused its automated phone system to answer Spanish-language requests in English with a Spanish accent.

A new tort claim in Chelan County is accusing Washington’s Department of Licensing of leaving a digital side door unlocked in ...

As federal agencies continue to besiege immigrant communities across the country, community organizers gathered in front of ...

Callers to Washington state’s driver’s license agency who select automated service in Spanish have instead been hearing an AI voice speaking English with a strong Spanish accent.

The personal information of more than a quarter million licensed professionals may have been exposed in a breach of a Washington state Department of Licensing database, agency officials said Friday.

If you’ve ever noticed a custom license plate while driving in Washington state, you might have felt inspired. Seeing a particularly creative plate can leave you itching to order your own. Washington ...