BNPL APLAZO Enhances Customer Experience with Kustomer’s AI Platform, Driving a 40% Increase in Customer Satisfaction

APLAZO’s customer support is handled via WhatsApp and the newly integrated in-app chatThe AI tools implemented support both end customers ...
Business Wire

Kustomer Launches the First AI-Native Customer Service Platform with Industry Leading AI Agents and Disruptive Pricing

NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announces the launch of the industry’s first fully AI-native customer service solution, empowering organizations ...
CMS Wire

Kustomer Launches the First AI-Native Customer Service Platform

Kustomer is the first AI-native customer service platform, designed to revolutionize how businesses deliver customer experiences. Combining AI-powered automation, human expertise, and a connected CRM, ...
Business Wire

Kustomer Unveils Game-Changing Tools to Supercharge Internal Workflows and Elevate Customer Support

NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announced two powerful new features, Tasks and Skills-Based Routing, designed to enhance internal workflow ...