AUSTIN (KXAN) – Following a KXAN investigation in September showing customers’ concerns of suspected overbilling with Austin Water’s new smart meters, the director of Austin Water is defending the ...

Add Yahoo as a preferred source to see more of our stories on Google. A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of ...

Inside the Investigations: Austin Water smart meter complaints News The KXAN Investigates team looked into customer complaints about Austin Water's new smart meters. Will DuPree, Kelly Wiley & Mike ...

National Grid has been rolling out digital “Smart” meters across New York, replacing traditional meters that required manual ...

“The common consumer is naturally honest and, if provided with a correct bill on time, does not hesitate to pay. If the ...

SACRAMENTO -- California's largest utility came under fire from state lawmakers Monday for billing practices associated with its "smart-meter program," which has generated nearly 1,000 customer ...