Sur plusieurs plateformes d’avis clients en ligne, le service client de BNP Paribas est fréquemment cité comme un point de crispation majeur. Difficulté à joindre un interlocuteur, délais d’attente ...
BNP Paribas Securities Services has created a multilingual service review solution to digitalise its client service reviews. The solution aims to improve feedback processes by encouraging a more ...
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