Phone interviews are often the first step in the hiring process, serving as a gateway to more in-depth discussions. They allow employers to screen candidates efficiently while giving applicants a ...

Ever more companies are using phone interviews for both remote and on-site roles. But for candidates, they can be daunting. You might feel uneasy about the lack of face-to-face interaction—no body ...

Even without formal customer service experience, you can show you care about people. This means demonstrating that you’re ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. If you’ve landed an interview and it will be conducted ...

Using STAR helps you avoid rambling and ensures you cover all the important parts of your experience. It makes your answers clear and easy for the interviewer to follow. It’s a solid way to present ...

Congrats, you've made it up and out of the résumé pile and into round one of your journey towards landing a new job: the phone interview, which is definitely no small feat! But — surprise! — it's ...

Phone screening is an important part of hiring new employees. It is the first brief interview conducted with a job candidate. Employers use these phone calls to see who will move on to the next stage ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Have you ever been left speechless at a job interview because ...