At Cleveland Clinic facilities across the region, the first people most patients encounter when checking into the hospital or doctor’s office are the patient service representatives. These men and ...

This is an actual conversation that I recently had with a patient service representative. Names and details have been changed to protect the innocent. Me: "Hi. This is Dr. Noelle LoConte, calling on ...

West Philadelphia Skills Initiative and Children’s Hospital of Philadelphia are recruiting city residents for patient services representative jobs paying about $19 an hour. The deadline to apply is 11 ...