CHICAGO -- In beefing up its CRM platform with long under wraps AI and analytics capabilities, Oracle today took a big swing at the fences. At least one big win came with it, as giant online retailer ...

LAS VEGAS, Oct. 19, 2022 /PRNewswire/ -- Oracle CloudWorld-- To help organizations across different industries create more precise customer engagements, Oracle has added 15 baseline artificial ...

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...

Oracle is working to help utilities streamline call center operations, lower operating costs, and elevate the customer experience for millions of people around the world. The new AI capabilities are ...

Oracle today released the first wave of its generative AI for Fusion Cloud applications, which includes tools for CX customers in marketing, sales and customer service. Included among the CX features ...

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.