Optus has entered an enforceable undertaking to overhaul its telemarketing systems following an investigation held by the Australian Communications and Media Authority (ACMA). The investigation found ...
Vodafone continues to have the highest proportion of customer complaints to the Telecommunications Industry Ombudsman (TIO), according to the latest statistics, but Optus has reported a significant ...
The signage is seen at an Optus store in Melbourne, Australia, Monday, Sept. 22, 2025. (Erik Anderson/AAP Image via AP) MELBOURNE, Australia (AP) — An Australian judge fined telecommunications giant ...
Complaints about Optus have also skyrocketed, rising 35 per cent to more than 40,600 complaints last year. Meanwhile, almost half of the complaints about internet quality and 58 per cent of complaints ...
Complaints about services delivered by Australia’s biggest telcos Telstra, Optus and Vodafone continued to fall over the three months to the end of September, according to the latest Complaints in ...
MELBOURNE, Australia (AP) — An Australian judge fined telecommunications giant Optus 100 million Australian dollars ($66 million) Wednesday for unconscionable conduct selling services to hundreds of ...
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