Do you remember the last time you had to call your local government office and ended up stuck on hold for hours? For Chip Kennedy, founder and CEO of CivicReach, solving this universal frustration ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. That’s the question we asked more than 1,000 consumers ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results