Blocking numbers is not an effective solution as it has its own disadvantages. The best ways to stop incoming calls without blocking include using features such as Do Not Disturb, screening calls or ...

5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.

People use their smartphones constantly, but it has become a rarer occurrence for it to be used to actually make or receive phone calls. Because of text, e-mail, and social media, communication has ...

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

In a recent article, we provided a comprehensive guide on how to block Android Phone calls labelled as ‘No Caller ID‘ from reaching you on your iPhone. Understanding that many of our readers also use ...