While DRYiCE will be the eventual home for the IBM software business parent company HCL Technologies is acquiring, it is focused more on developing artificial intelligence and native cloud ...

Over the last few decades, there has been a tremendous increase in business organizations incorporating technology and automated tools into their operations. As a result, this had brought them ...

Efficient, personalized customer service is more important than ever — especially when it’s in someone’s home or business. Today, 88% of customers say the experience a company provides is as important ...

STAMFORD, Conn.--(BUSINESS WIRE)--Two-thirds of enterprises will be using AI to manage field service operations by 2028, tightening control over the many variables involved in providing on-site ...

Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...