Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with intelligent virtual agents that incorporate generative artificial ...
Boston, Massachusetts--(Newsfile Corp. - November 13, 2024) - SESTEK today announced its official partnership with Five9, the intelligent CX platform provider. The collaboration will provide Five9 ...
NEW YORK, May 20, 2026 /PRNewswire/ -- Hyro, the leading Responsible AI Agent Platform for healthcare, today announced its partnership with Five9, the intelligent CX platform provider. The ...
Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: Five9's new AI Agents, Cognigy's Agentic ...
Integrated solution to reduce operational costs, increase agent efficiency, and improve customer satisfaction "Combining the most valuable features into a unified interface can transform the way we ...
The rapid rise of AI in customer care is impossible to ignore. From customer-facing tools like chatbots to newer AI Agents that provide proactive capabilities such as making reservations or scheduling ...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), an industry leading provider of the intelligent cloud contact center, today announced a number of platform enhancements that make it ...
Contact centers today are grappling with rising operational costs, inefficient workflows and high agent turnover. Many struggle to scale service without compromising the speed, personalization and ...
TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...
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