I was almost tempted to start by saying ‘In today’s AI world’. But nah, I’m not falling for that trap, so here goes… In today’s rapidly evolving work environment, internal communication has become ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

I recently had the privilege to present at a customer experience conference where I emphasized the profound impact an intentional investment in employee experience can have on a company's growth ...

As leaders, communications and HR professionals, we often feel our company’s internal communications are clear and engaging. However, studies show a significant gap between leader and employee ...

Internal communications is undergoing a transformation into a dynamic, strategic asset that can redefine a company's culture, strengthen brands and boost revenue. This transformation is especially ...