eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. AppFirst, provider of a cloud-based application management ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

In the spirit of transparency, the Office of Management and Budget has opened agency IT performance metrics that it has kept private in the past. OMB published metrics for the first quarter of fiscal ...

The book Software Development Metrics by Dave Nicolette explores how to use metrics to track and guide software development. It explains how different development approaches and process models, like ...

Numbers can be a good way to measure employee performance. Sometimes. Want to know if a customer service employee effectively resolves complaints that arise? Number of calls answered, call duration, ...

The marketing dashboard can be anything you want it to be, as long as it shows the forward-looking information that benefits you most. In fact, the marketing dashboard should be tailored to meet the ...