Q: My independent firm told me that I am responsible for reporting “complaints” I get from my clients to the firm's compliance officer. Not surprisingly, since Labor Day, I've had more clients ...

Complaints of unlawful discrimination or harassment are taken seriously and will be dealt with promptly, thoroughly, impartially, and equitably. Where unlawful discrimination or harassment is found to ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

SEATTLE — It happens even to savvy consumers, including Consumers’ Checkbook staff: Sometimes—even after you do extensive homework before making a purchase or contracting for a service—things still go ...

Some of the highest-profile complaints show how America’s culture wars are affecting the nation’s children. By Erica L. Green WASHINGTON — The Education Department’s Office for Civil Rights logged a ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. Dining out can be a joy – until a loud complaint echoes ...