Apple ensures that iPhone users have the same great experience activating and using their iPhones no matter which service provider they choose. Why can't Arris do the same for cable modems. Last year, ...

Cox offers several high-speed Internet packages for both residential and business customers from varying speeds to bundled packages of Internet, phone and cable connections. While most customers only ...

reporting from washington — Thousands of Time Warner Cable Inc. customers who bought their own modems for high-speed Internet service could end up paying to rent one anyway after Charter ...

Editor's Note: To view a PDF version of this article, Click Here. A wave of cable modem chips meeting Revision 1.1 of the Data Over Cable Service Interface Spec (Docsis) enables the type of functional ...

A cable modem’s lights blinking can represent not just data flowing into your house but money flowing out of your bank account. How much? Probably more than what you paid a year ago to rent the same ...

A followup to this article has been published. In “Comcast: Cable Modem Rentals Contribute More Than Olympics” I left Comcast ’s set-top box rentals out of my analysis because I didn’t think customers ...

Charter is trying to convince the Federal Communications Commission to backtrack on a plan that would force cable providers to charge a separate fee for cable modems. Charter is unusual among cable ...

Last year, Charter was punished by the Federal Communications Commission because it had spent two years preventing customers from using their own modems. As a result, the nation’s second-biggest cable ...

I've wasted hundreds of dollars over the last few years. What makes this hurt even more is that I've given that money to my cable company. That's because I've been "renting" my modem, paying a $6 ...