Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Microsoft has completed the global rollout of a new AI Workflows feature within the Teams Workflows app that uses Microsoft 365 Copilot to help users automate complex tasks and daily operations, ...

Microsoft announced today a new Microsoft 365 Copilot agent called App Builder that can help users create and deploy apps "in minutes." As Microsoft explained, this agent allows employees to build ...

Ever feel like managing workflows is more chaotic than productive? You’re not alone. Whether it’s juggling task assignments, keeping track of deadlines, or dealing with clunky tools that just don’t ...

Microsoft Corp. is expanding its agentic artificial intelligence offerings with the launch of new agents for building applications and workflows. The App Builder and Workflows agents, available to ...

Team collaboration apps have rapidly reshaped the user interface for unified communications. By combining messaging, calling and meetings with contextual channels, team collaboration apps provide an ...