LONDON--(BUSINESS WIRE)--Infiniti Research, a world-renowned market intelligence solutions provider, has announced the completion of their latest article on the power of the knowledge management ...

Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

Lis Anderson is founder and director at PR consultancy AMBITIOUS. An experienced agency MD with 25 years in the communications industry. What's the difference between knowledge sharing and stealing ...

The original version of this story was published on Legalweek If law firms want to see significant returns on their knowledge management (KM) system they need to view it as essential to their business ...