Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

London-based artificial intelligence startup PolyAI Ltd. said today it has raised $86 million in late-stage funding at a $750 ...

Prompts: A prompt is simply what you type into an AI chatbot. You can just chat normally, like you would to a friend. But ...

(TNS) — The Lyon County Emergency Communications Center has officially begun piloting its new AI call bot, named “Betty”, starting Monday, Dec. 1. The AI bot will begin answering ten types of select ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

The AI boom has brought with it a new crop of startups looking to build a business on an urgent but vaguely dystopian idea: solving loneliness among the elderly. Eighty four-year-old Salvador Gonzalez ...

The best way to know if your child is using AI chatbots "is simply to ask, directly and without judgment," said Akanksha Dadlani, a Stanford University child and adolescent psychiatry fellow.