What if your business never missed another call, no matter the time of day, the volume of inquiries, or the complexity of customer needs? It’s not just a dream anymore. Thanks to advancements in AI ...

is a London-based reporter at The Verge covering all things AI and Senior Tarbell Fellow. Previously, he wrote about health, science and tech for Forbes. Yelp’s AI-powered solutions promise to answer ...

AI-powered receptionists emerged in 2025 as the clearest example of how generative AI-based capabilities could be used to create a more interactive 24x7 presence for businesses of all sizes. This adds ...

Funding backs growing demand for always-on AI voice infrastructure in small business operations including dental practices, restaurants, home ...

A team of Apple researchers set out to understand what real users expect from AI agents, and how they’d rather interact with ...

AI agents could eventually take on a lot of tasks done by humans. Yet hallucinations present a challenge currently, says a ...