Transforming a business digitally often relies on building a digital customer experience on top of a core business system. The core system – a system of record, such as an enterprise resource planning ...

SAP has revamped its sales model to differentiate between direct and human access to its systems and indirect digital access as corporate systems increasingly connect to the Internet of Things and ...

SAP has made substantial progress with indirect access. There is a way to go but many important questions that vex customers have been answered. Strap yourself in and grab a cup of your favorite ...